Privacy Policy
PRIVACY POLICY
Arcadios Produce Inc
Effective Date
March 22, 2026
Last Updated
March 22, 2026
At Arcadio’s Produce Inc ("Company," "we," "us," or "our"), we value and respect your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with our website, communicate with us, place orders, use our services, or otherwise engage with our business.
1. Information We Collect
Contact Information: Name, email address, phone number, billing address, shipping address, and mailing address.
Account Information: Username, password, and other credentials used to access our services, where applicable.
Transaction Information: Details about purchases, invoices, orders, delivery information, and payment history.
Payment Information: Information needed to process payments, such as payment card details or billing information. Payment transactions may be processed by third-party payment service providers on our behalf.
Communication Information: Information you provide when contacting us, including customer service inquiries, requests, feedback, and other communications.
Website Usage Information: Information about how you interact with our website, such as IP address, browser type, device type, operating system, pages viewed, dates and times of access, and referring URLs.
Business Information: If you interact with us as a vendor, customer, or business representative, we may collect company name, job title, business contact details, and related transaction or account information.
2. Sources of Information
We may collect personal information directly from you, automatically from your device or browser when you visit our website, from service providers that help us operate our business, and from business partners, customers, vendors, or other parties where necessary to provide services or maintain business operations.
3. How We Use Your Information
Providing Services: To process orders, fulfill purchases, arrange deliveries, manage accounts, and provide products and services.
Communication: To respond to inquiries, provide customer support, send service-related notices, and communicate about orders, accounts, or other business matters.
Business Operations: To maintain records, manage vendor and customer relationships, process billing, detect fraud, and operate our business efficiently.
Personalization and Improvement: To better understand how users interact with our website and services, improve website functionality, and enhance customer experience.
Marketing and Promotions: To send updates, newsletters, promotional communications, or other information that may be of interest to you, subject to applicable law. You may opt out of marketing communications at any time.
Legal Compliance and Protection: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, and to protect our rights, property, and safety, as well as those of our customers and others.
4. Cookies and Tracking Technologies
Our website may use cookies, log files, pixels, analytics tools, and similar technologies to collect website usage information and improve website performance and user experience. These technologies may help us understand website traffic, remember user preferences, and analyze trends.
You may be able to manage certain cookie settings through your browser or device settings. Disabling cookies may affect some website functionality.
At this time, we do not use Google Analytics, Meta Pixel, or similar advertising and analytics tools unless we update this Privacy Policy to state otherwise.
5. How We Share Information
Service Providers: We may share information with trusted third-party service providers that perform services on our behalf, such as payment processing, delivery support, website hosting, IT support, and communications. These parties are expected to protect personal information and use it only for authorized purposes.
Legal Requirements: We may disclose information where required to do so by law, regulation, court order, subpoena, or governmental request.
Protection of Rights: We may disclose information where we believe it is necessary to protect our rights, investigate fraud, respond to security issues, or protect the safety of our business, customers, employees, or others.
Business Transfers: In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as permitted by law.
With Your Direction or Consent: We may disclose information to other parties when you direct us to do so or otherwise consent.
6. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain business records, comply with tax, accounting, and legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Data Security
We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, policies, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
10. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to know the categories of personal information we collect, request access to specific pieces of personal information we maintain about you, request correction of inaccurate personal information, request deletion of personal information subject to legal exceptions, opt out of certain marketing communications, and exercise applicable privacy rights without unlawful discrimination.
To exercise any available rights, please contact us using the contact information below.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to request that we disclose the categories of personal information we collected about you, the categories of sources from which the personal information was collected, the business or commercial purposes for collecting, using, or disclosing personal information, the categories of third parties to whom personal information was disclosed, and the specific pieces of personal information we collected about you.
You may also have the right to request correction of inaccurate personal information, deletion of personal information, and to opt out of the sale or sharing of personal information where applicable. We will not unlawfully discriminate against you for exercising any privacy rights available to you under California law.
12. Verification of Requests
To protect your privacy and security, we may need to verify your identity before processing certain privacy-related requests. We may request additional information to confirm your identity or authority to make the request. If we cannot verify your identity, we may be unable to fulfill the request.
Authorized agents may submit requests on behalf of California residents where permitted by law, subject to verification of both the agent's authority and the consumer's identity.
13. Do Not Track and Global Privacy Control
Some web browsers offer a "Do Not Track" feature. Because there is not yet a universally accepted standard for Do Not Track signals, our website may not respond to those signals.
However, where required by applicable California law, we will process recognized opt-out preference signals, such as Global Privacy Control, in connection with requests to opt out of sale or sharing of personal information, where applicable.
14. Children's Privacy
Our services are intended for business and general audience use and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
15. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on our website and update the "Last Updated" date above. Your continued interaction with our business after changes are posted will be subject to the revised Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:
Arcadios Produce Inc
901 Rankin St. Ste. 201
San Francisco, CA 94124
Email: info@arcadiosproduce.com
Phone: (415) 786-2979